Osborne Cawkwell Limited, WeWork, First Floor 71-91, Aldwych London WC2B 4HN Registered in England and Wales Registration Number 8512353
+44 (0)20 7584 5355

Privacy Policy

Explaining the legal bases we rely on


For clients:

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data including:

Consent
In specific situations, we can collect and process your data with your consent.
For example, when you subscribe to our monthly newsletters or to our blog.

Contract
In most circumstances, we need your personal data to comply with our contractual obligations and to be able to provide the service we offer.
For example, in asking us to arrange a Tutor for you, we need to take basic information about your child(ren) as as well as your contact details.

Legal obligation
If the law requires us to, we may need to collect and process your data for reasons such as tax or fraud purposes.  

Legitimate interest
Occasionally we may send an email with courses we run or extra services we offer; however, you can ask not to receive notifications should you not be interested.

When do we collect your personal data?

  • If you sign up to our blog, we will record your full name and email address.
  • When you request a Tutor from us, be it by phone, email or through our website, we will ask you details about you and your child(ren) and create an account for you with us.

What sort of personal data do we collect?

  • When you request a Tutor we will ask for your title, name, billing/tuition address, email and telephone numbers. We will also ask for your child(ren)’s name, date of birth and current school.
  • We also record notes from our conversations with you including details of any comments you make to help us provide the best service for you.
  • Once we have confirmed a Tutor for you, you will be sent log in details to OCiS, our online platform. The password we initially provide can be changed for your security.
  • You can settle invoices on OCiS by debit or credit card; any card details that you choose to store on OCiS will be encrypted for you.
  • We’ll only ask for, and use, your personal data collected for recommending items of interest and to tailor your experience with us. Of course, it’s always your choice whether you share such details with us.

The data we hold on our systems (OCiS / Sage / Stripe):

Details of your invoices, payment information as well as your bank details (where applicable) are held by OCiS, our Sage accounting software and Stripe, our card merchant. This information comes under the ‘Legal Obligation’ lawful basis in that it is necessary for HMRC tax purposes.

How long will we keep your personal data?
We’ll keep your personal data for two years after you stop with a tutor in case you decide to use us again. At the end of two years, your account will be deleted completely aside from your name and the invoices linked to your account; these will be anonymised so we keep records to comply with our legal obligations. However, if you wish your data be to deleted as soon as you stop with a tutor, you have the right to request this.

Who do we share your personal data with?
We will share your information with the Tutor(s) that we introduce to you. If you have asked us to look into another service for you with one of our consultant partners, we may need to discuss your situation with them and give them your details with your consent.

What are your rights over your personal data?

You have the right to request:

  • Access to the personal data we hold about you (we will aim to give it to you within 3 working days).
  • The correction of your personal data when incorrect, out of date or incomplete.
  • That we unsubscribe you from our monthly newsletter or weekly blog posts or any other email communication we may send.
  • That we delete the personal data we hold on you when you stop using our services.

Children giving us information
Under the new legislation, children aged 13 and over can legally give out their personal data. It is Osborne Cawkwell’s policy to accept this but we will however check with a legal parent or guardian that this information is accurate.

 


For tutors:

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:

Consent
In specific situations, we can collect and process your data with your consent.
For example, when you subscribe to our monthly newsletters or to our blog.

Contract:
As a self-employed private tutor working through OC Tuition, we introduce you to clients who then engage you. As such, it is necessary for us to hold basic information about you such as contact details, c.v. etc… under the ‘Contract’ lawful basis.

When do we collect your personal data?

  • If you sign up to our blog, we will collect your full name and email address.
  • When we accept you as an active tutor on our books, we will create an account on OCiS for you.

What sort of personal data do we collect?

You are responsible for making sure you give us accurate and up to date information.

  • Name
  • Address
  • DOB
  • Phone number(s)
  • Email address(es)
  • Skype name if applicable
  • C.V.
  • Notes (interview date, references, subjects you teach, schedule)
  • DBS issue date and number
  • Placements details and clients/students feedbacks

The data we hold on our systems (OCiS / Sage / Stripe / Bankline):
Details of your timesheets, invoices and payment information – as well as your bank details – are held on the platforms mentioned above. This information comes under the ‘Legal Obligation’ lawful basis in that it is necessary for HMRC tax purposes.

How long will we keep your personal data?
If you decide you can no longer work through us, we will archive all your details, which will then be permanently deleted two years after your last placement ends. Only your name and invoices related to your account will be kept for tax records. If you wish us to delete your personal data before the two years have expired, you can request this.

Who do we share your personal data with?
Under no circumstances will we ever share your information with any other party, other than the clients/students we introduce you to. Data will not be sold, passed around or transferred to any other company or person (unless we have your agreement), nor overseas.

What are your rights over your personal data?
In order to comply with the new regulation, the information we hold on you should be made available to you upon request.  Furthermore we will aim to give it to you within 3 working days.

You may also ask us to amend your information whenever necessary, or to share it with a third party of your choice.